Embedded Files
At Ferbessen we are still in our Beta testing. We appreciate any and all feedback which you can send over to us in an email at any time.
We are also building out our library of help and support documents. As we can questions submitted we will add them below with their ansers.
How can I share my profile page with others?
How can I share my profile page with others?
On your Profile page which you can view at MyProfile>Preview you should see a share icon. This can then be distributed as you desire.
How do I adjust my availability for sessions?
How do I adjust my availability for sessions?
As a Master go to your Profile. This will automatically by in 'Edit' mode. You can scroll down to add skills that you wish to teach, the time slots for the availability for those time slots and whether they would be in person or virtual sessions.
Am I a Master or a Learner?
Am I a Master or a Learner?
Every account can be both. Each account has both profiles, you just have to build them out. Under the Profile tab you can build our your profile, and scroll to the bottom to switch between either roll.
How do I reschedule a session?
How do I reschedule a session?
As a Master of a Learner we are still building out this funcationalilty. For now it would be best to direct message the master or learner to see what would be best, but we would recommend cancelling a session then booking a new session.
How do reviews and feedback work?
How do reviews and feedback work?
Upon the completion of a session (marked as completed after the session timeframe has passed), the learner is prompted to submit a review which is compiled of a 5 star rating, private and public feedback. An average of reviews is calculated and displayed on the Masters profile.
How do payments work?
How do payments work?
Payments are not completed via Ferbessen at this time. While we do wish to support this in the future we recommend you collect payment via cash, venmo, cashapp etc.
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